Beyond the Mirror · Episode 15
EP15: The Boss Everyone Wants to Work For
Staff retention in salons and studios: the difference between a leader and a boss, managing different personalities, and staying calm under pressure.
Watch this episode
What this episode covers
Key takeaways include: – Walk away with actionable tips to transform into a respected leader who people want to work for. Your salon can be that workplace others are waiting to have a position open up in. It starts with you embracing a leadership mindset. So if you're ready to retain your team, become renowned as an amazing employer, and lead your salon to success, don't miss this game-changing episode.
The resources mentioned in this episode are: Visit the website salonaccelerator.io/retreats to learn more about the virtual retreat on pricing and business fundamentals.
Follow FOCUS on Instagram, Facebook, and TikTok for more valuable content and updates.
Episode chapters
- 00:00:00Introducing Beyond the Mirror
- 00:01:26The Importance of Leadership
- 00:05:50Understanding Leadership vs. Boss Mentality
- 00:11:23Language and Communication
- 00:17:09Impact of Words
- 00:17:49The Impact of Language in Communication
- 00:19:08Power Dynamics in Communication
- 00:23:24Understanding Representational Systems
- 00:28:22Balancing Different Leadership Styles
- 00:33:28Benefits of Learning Communication Styles
- 00:36:05Importance of Language and Communication
- 00:37:29Managing Different Personalities
- 00:38:37Virtual Retreat on Pricing and Fundamentals
- 00:40:13Topics Covered in the Retreat
- 00:43:11Podcast Conclusion and Call to Action
Other ways to enjoy this episode
Questions this episode answers
Frequently asked questions
What is the difference between a boss and a leader?
A boss dictates tasks, while a leader guides and involves the team. The hosts describe leadership as climbing the mountain first and then pulling your team up to your level, which is influence rather than power over people.
How can I become the kind of boss people want to work for?
Learn leadership as a skill, because leadership is psychology. That means knowing your numbers so you can pay well, understanding each person's strengths and putting the team's environment ahead of ego.
More from Beyond the Mirror
Episode 24
EP24: Finding Strength in Life’s Challenges
Jodie Fielden on a tumultuous childhood, her path from hairdressing to business ownership, raising a family while building a business, and setting…
Episode 2
EP2: Why Image Isn’t Enough
Why a strong image alone won't keep a salon or studio profitable: tracking your numbers, time management, delegation and the shift from…
Episode 21
EP21: Go from Slow to Grow, Part 2
Part 2 of five downtime strategies for salon owners: efficient systems so the business practically runs itself, and honest feedback from lost…