$2M+
Elle grew her salon beyond $2 million while moving to a four day week.
Choose the area that will have the biggest impact
Leadership, Team & Salon Systems
Build and lead a team that owns its results, with the accountability, systems and delegation that let the business run without you in every chair.
What we work on in Leadership, Team & Salon Systems
- Leadership
- Team Management
- Accountability
- Systems & Delegation
Every area is coached on the Follow The Formula Success Path, through the Salon Accelerator Program or private one-on-one coaching. Book a free demo and we will help you start where it counts.
Proven results
Growth with more space for you, the owner
+318%
Elle recorded 318% turnover growth and a 16x return on investment.
Straight from the podcast
“How do I build a team that runs the salon without me in every chair?”
These figures are as published in each owner’s story, in Australian dollars. Client results vary with each business and how the coaching is applied. See all client results.
Straight from the podcast
Leadership, Team & Salon Systems: your questions, answered in our podcast
Why do so many salon and studio owners get stuck once the business grows beyond them?
Because everything runs through the owner. Adrienne describes losing key team members and having to return to the floor and juggle everything, because all the systems lived in her head. The way out is to get the business out of your head and into systems the team can follow.
What do salon and clinic businesses have in common when they struggle?
They struggle with the same fundamentals: client acquisition, staff training and time management. The hosts point out that owners usually come unstuck on the basics rather than anything exotic.
Should I treat my clients as friends?
The hosts share a hard lesson: clients are there primarily for your service, not your friendship. Even a loyal client may leave over a small change like a new location, so keep the relationship warm but run it as a business.
What should I do when a client asks something I cannot answer?
Adrienne learned it is more professional to admit you do not have the answer and promise to find it than to improvise. Trying to know everything early on only damaged her confidence.
Why is my team so central to my results?
Adrienne puts it plainly: her business is only as good as her team. She shifted from chasing more clients to training the team and building systems so everyone understood their role.
Listen to more on Beyond the Mirror: EP1: From Friends to Business Founders · EP3: Mastering Business Communication · EP4: 7 Lessons for Building a Strong Team. Browse all 40 episodes.
Explore the other areas
Pricing & Profitability
Create your new pricelist with our proven Fair Pricing Method. Discover how to calculate your prices on your real numbers, read and understand your business KPIs, and grow your salon revenue so you can build a sustainable and profitable business with confidence.
Explore Pricing & ProfitabilityClient Attraction & Retention
Attract the clients you actually want, build a brand they remember, and turn first visits into rebookings and lasting loyalty.
Explore Client Attraction & RetentionTeam Sales & Client Experience
Increase your client average spend through stronger consultations, upselling, cross selling and retail, backed by a client experience that earns it.
Explore Team Sales & Client ExperienceReady to work on Leadership, Team & Salon Systems?
Book A FREE DemoNot ready to book? Send us a message, or see the client results.