Running a salon is exciting, but it can also feel frustrating when your team keeps missing details or not following instructions. You explain things over and over, and it seems like nothing sticks. The problem is not always motivation or attitude. Most of the time, it is a communication issue.
Every team member processes information differently. Some learn by seeing, some by hearing, and some by doing. Others might need a mix of all three. When your communication does not match your team’s style, misunderstandings happen. Tasks are missed, frustration grows, and morale drops.
The good news is there is an easy way to fix it. Jodie Fielden and Adri Varga share a simple tool called the Communication Style Test. This test helps you understand how each team member learns best and how to adjust your instructions to match their style. Once you know this, training and managing your team becomes much smoother.
Using the test is simple. Each team member answers a few questions that reveal their preferred communication style. Then you can see exactly how to explain, demonstrate, or guide each person. Some team members need step-by-step instructions, some need visuals, and others need to practice the task themselves. When you match your approach to their learning style, mistakes decrease, confidence grows, and everyone feels more capable.
The next step is the Team Dynamics Report. This report combines everyone’s communication styles to show how the team works together. You can see who might need extra guidance, who thrives with independence, and where small adjustments can improve teamwork. By understanding these dynamics, you can create a stronger, more connected team without adding extra stress.
Real salon owners have used this method and noticed immediate changes. Staff follow instructions better, clients have a smoother experience, and the owner has more time to focus on growth instead of repeating tasks. Small changes in communication create big results.
This approach also improves leadership skills. You learn how to adapt your style, listen more effectively, and respond to challenges with patience and clarity. Teams feel heard and understood, which builds trust and loyalty.
If you are ready to stop frustration and start seeing results, this is your first step. Download the Communication Style Test for free and get your Personalised Team Dynamics Report. Take action today and watch your salon team thrive.
Understanding communication is not a luxury. It is a foundation for a happier team, better client experiences, and a stronger business.
Let’s FOCUS on communication that works for your team, your clients, and your salon’s success.




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